FPS / Engagement FPS / 2026 / ENG-001 Partnership Models

Build the partnership
before the event.

The strongest disaster recovery outcomes begin long before the loss. FPS invites commercial property owners, government agencies, and mission-critical operators to establish pre-event partnerships — master service agreements, pre-positioning arrangements, and named-account response protocols — so when an event occurs, mobilization is measured in hours, not days.

Four engagement models. Match the operating reality.

FPS engagement structures are designed around how organizations actually procure and consume contingency services — from named-account pre-positioning for institutional clients to project-based engagement for one-off events.

MODEL / A — RECOMMENDED
PRE-EVENT

Master Service Agreement (MSA)

A long-form Master Service Agreement establishing scope, rates, response commitments, and documentation standards across the full FPS division portfolio. The contractual foundation for repeated engagements and named-account response.

Inclusions
  • Pre-negotiated rate structure across all eight FPS divisions.
  • Response window commitments by event class and geography.
  • Documentation standards aligned to client carriers and compliance.
  • Annual rate review, mutual termination clauses, audit rights.
  • Foundation for pre-positioning and named-account additions.
MODEL / B

Pre-Positioning Arrangement

An add-on to the MSA framework — equipment, crews, and logistics partnerships pre-positioned for named-account response. Mobilization time measured in hours, not days. Best for hurricane-zone properties, mission-critical facilities, and federal installations.

Inclusions
  • Pre-staged equipment in client geography or proximate region.
  • Crew rosters with named primary and backup teams.
  • Logistics partnerships activated by event trigger.
  • Annual rehearsal and tabletop exercises.
  • Direct lines to FPS leadership for activation.
MODEL / C

Named-Account Protocol

A dedicated Project Manager assigned to the named client, escalation paths defined to FPS leadership, guaranteed response windows by event class, and direct lines for activation. The structural form of trust earned through repeated engagement.

Inclusions
  • Dedicated Project Manager with full authority on activation.
  • Escalation paths to FPS President and VP Operations.
  • Guaranteed response windows by event class.
  • Direct dispatch lines without IVR or queue.
  • Annual capability briefings to client leadership.
MODEL / D

Project-Based Engagement

Single-project engagement with full FPS execution discipline applied to the specific event. Best for clients new to FPS, one-off projects, or testing the partnership before committing to MSA-level engagement.

Inclusions
  • Full FPS execution discipline applied to the project scope.
  • Named PM assignment for the duration of the engagement.
  • Same documentation, safety, and compliance standards as MSA work.
  • Project-specific scope of work, timeline, and milestones.
  • Path to MSA conversion at project close-out.

Five steps. From first call to MSA.

FPS' onboarding process is designed for clients who do not have time to spare — pre-event partnerships should be established quickly enough to be useful when the event arrives.

STEP01

Initial Discussion

Direct line to FPS leadership. Discuss scope, geography, event class, and risk profile. Typically 30-45 minutes.

STEP02

Capability Briefing

FPS leadership presents division capabilities, past performance, and engagement model recommendations to client leadership.

STEP03

Site Walk / Risk Profile

For pre-positioning and named-account models, FPS conducts a site walk and develops a risk profile for the property or portfolio.

STEP04

MSA Drafting

FPS legal and operations draft an MSA tailored to the engagement model — rates, response commitments, documentation standards.

STEP05

Activation Protocol

Direct dispatch lines, escalation paths, and rehearsal exercises. Annual rehearsals for named-account and pre-positioning clients.

Brief the leadership before the loss.

FPS leadership conducts capability briefings for prospective and active clients — typically 60-90 minutes, on-site at the client's location or remote, presented by the FPS principals who would be accountable for the engagement.

Briefings cover the operational divisions relevant to the client, past-performance reference engagements, recommended engagement model, and an open Q&A with FPS leadership. Most briefings result in either an MSA discussion or a tabletop exercise scheduled within 30 days.

Briefings can be standalone or paired with a site walk for clients evaluating pre-positioning or named-account models. The goal is to make the partnership decision easy — by the end of the briefing, the client knows exactly what FPS would do, when, and at what cost if the event occurred tomorrow.

What's Covered

  • B.01
    Operational Divisions

    The FPS divisions relevant to the client's risk profile — disaster recovery, electrical, power, environmental, federal, etc.

  • B.02
    Past Performance

    Reference engagements relevant to the client's sector, geography, and event class. Steel Foundry, DHS IDIQ, hurricane response, federal landmarks.

  • B.03
    Engagement Model Recommendation

    FPS' recommended engagement model based on the client's operating reality — MSA, pre-positioning, named-account, or project-based.

  • B.04
    Documentation & Compliance

    How FPS' documentation chains align with the client's carriers, lenders, regulators, and internal compliance requirements.

  • B.05
    Q&A With Leadership

    Open Q&A with the FPS principals — Troy Crochet (President), Jeff Wilson (VP), James McNeely (VP Operations), Thomas Sirk (VP Strategic Partnerships).

When the event arrives, the line is open.

FPS maintains 24/7/365 emergency dispatch capability with guaranteed response windows and escalation protocols. Most calls come at 2 a.m. — ours don't go to voicemail.

24/7/365 Dispatch
512·660·7587

Emergency Activation Line

Direct dispatch line for emergency activation. For named-account and pre-positioned clients, dedicated PM lines and escalation paths bypass general dispatch entirely. For all clients, this line connects directly to FPS operations leadership without IVR or queue.

Built for organizations that cannot afford to delegate.

FPS is engaged by organizations where operational continuity, regulatory exposure, and public accountability raise the bar on disaster recovery. The pattern is consistent — high stakes, tight timelines, and the need for a single accountable team.

Federal Agencies

DHS, DoD, FEMA, GSA, and combatant commands. Tier 2 to primes on integrator-led engagements; IDIQ-prime where field accountability matters.

Industrial Operators

Petrochemical, manufacturing, refining, energy, and heavy industrial clients. Plant-side maintenance, turnaround support, and large-loss recovery.

Healthcare Systems

Hospital systems and medical centers where infection control and continuity-of-care are non-negotiable. Texas Medical Centers past performance.

Hospitality & CRE Portfolios

Multi-property hospitality groups, commercial real estate portfolios, and asset managers. Brand protection through restoration discipline.

Multi-Family & HUD

Multi-family operators, HUD-aligned portfolios, and lender-financed properties. Federal and lender documentation discipline embedded.

Mission-Critical & Hyperscale

Data centers, financial services facilities, and hyperscale operators. Tier-1 power qualification, uptime-sensitive recovery discipline.

Ready to engage?
Most partnerships start with a 30-minute call.

Reach out to Thomas Sirk, VP Strategic Partnerships, to schedule a capability briefing or discuss MSA-level engagement. The conversation is direct, the leadership is accessible, and the partnership architecture is engineered for speed.

Strategic Partnerships
Thomas Sirk
VP, Strategic Partnerships
Direct Email
24/7/365 Emergency Dispatch
Headquarters
FPS
32603 Tall Oaks Way · Magnolia, TX 77354